1. What does Polaus sell?

Polaus is a manufacturer and wholesaler offering quality products to both retail and business customers.

2. How can I place an order?

You can place your order directly through our website. Simply select your items, add them to the cart, and proceed to checkout.

3. What payment methods do you accept?

We accept secure online payments via credit/debit card, PayPal, and bank transfer.

4. Do you offer trade or wholesale pricing?

Yes, registered wholesale customers can access special trade pricing. Please contact us to set up your account.

5. Can I return my order?

Yes, returns are accepted under our Returns and Refunds Policy. Items must be unused and in original condition.

6. How long will delivery take?

Delivery times vary by location. Most orders are dispatched within 2–5 business days.

7. Do you ship Australia-wide?

Yes, we ship across all Australian states and territories.

8. How can I contact you?

You can reach our customer service team via email or the contact form on our website.